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Terms of Service

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Last updated: April 19, 2026 | Version 1.0

Terms of Service

Effective Date: April 19, 2026 | Version: 1.0

1. Provider and Contracting Party

These Terms of Service ("Terms") govern your access to and use of the Linorida platform and related services.

These Terms form a legally binding agreement between:

Maksym Rachipa prowadzacy dzialalnosc gospodarcza pod firma efixity Maksym Rachipa
with registered office at Legnicka 36 / 46, 53-674 Wroclaw, Poland
NIP: 8971945322
(hereinafter "Linorida", "we", "us", "our"),

and the person or entity accessing or using the Service ("you", "your", "User").

You accept these Terms by:

  1. creating an account;
  2. clicking to accept these Terms;
  3. starting a trial;
  4. purchasing a subscription; or
  5. otherwise accessing or using the Service.

If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. Definitions

For purposes of these Terms:

  • Account means your registered account used to access the Service.
  • AI Output means any draft, suggestion, summary, recommendation, timing suggestion, classification, improvement proposal, rewrite, template, or other output generated or assisted by artificial intelligence within the Service.
  • Business User means a User acting for purposes related to a trade, business, craft, profession, or other commercial activity.
  • Consumer means a natural person acting for purposes outside their trade, business, craft, or profession, to the extent applicable law grants consumer protection.
  • Connected Account means any third-party social media account, publishing account, login, workspace, or external account connected to the Service.
  • Service means the hosted software platform and related features made available by Linorida, including content planning, drafting, storing, organizing, previewing, scheduling, AI-assisted support, analytics if offered, and integrations with third-party services.
  • Third-Party Platform means any external platform, provider, API, social network, payment provider, hosting provider, AI provider, storage provider, email provider, analytics provider, or other third-party service connected with or used by the Service.
  • User Content means any content, instructions, prompts, media, captions, drafts, calendar entries, account data, scheduling settings, comments, chat inputs, approvals, or other materials uploaded, created, submitted, stored, or transmitted by you through the Service.

3. Nature of the Service

Linorida is a software tool and technical infrastructure that enables Users to plan, organize, create, store, review, preview, schedule, and, where supported, transmit content to third-party platforms.

Unless expressly agreed by us in writing, the Service does not include:

  1. managed marketing services;
  2. editorial approval services;
  3. legal review;
  4. platform compliance certification;
  5. advertising law review;
  6. guaranteed posting success;
  7. guaranteed reach, engagement, conversions, or monetization;
  8. guaranteed uptime or uninterrupted availability;
  9. guaranteed availability of any particular Third-Party Platform integration; or
  10. guaranteed suitability of any output for your specific legal, business, reputational, or commercial context.

The Service is intended to assist your workflow. It is not a guarantor of results.

4. Eligibility and Accounts

You may use the Service only if:

  1. you are legally capable of entering into a binding contract;
  2. your use is not prohibited by applicable law;
  3. you provide accurate and up-to-date registration and billing information; and
  4. you maintain the confidentiality and security of your login credentials.

You are responsible for all activity occurring under your Account unless caused directly by our failure to implement reasonable security measures required by applicable law.

You must immediately notify us of any unauthorized access, suspected compromise, or misuse of your Account or any Connected Account.

We may set and enforce technical, storage, usage, account, API, automation, or plan-based limits at our reasonable discretion.

5. No Guarantee of Results

The Service is provided to help you optimize workflow and content operations, not to guarantee any commercial or platform outcome.

To the fullest extent permitted by law, Linorida does not warrant, represent, or guarantee that use of the Service will produce:

  1. profit;
  2. revenue;
  3. business growth;
  4. audience growth;
  5. reach;
  6. impressions;
  7. virality;
  8. engagement;
  9. conversion;
  10. lead generation;
  11. sales;
  12. improved brand perception;
  13. monetization;
  14. legal compliance of your content;
  15. uninterrupted publication; or
  16. any other business, financial, strategic, reputational, or platform-specific result.

Any analytics, suggestions, recommendations, templates, workflow optimizations, scoring, timing suggestions, scheduling tools, or other assistance provided by the Service are informational and supportive only. They do not constitute a promise, assurance, warranty, or guaranteed business effect.

You remain solely responsible for your strategy, judgment, decisions, timing, approvals, content choices, compliance choices, and outcomes.

6. AI-Assisted Features

The Service may use artificial intelligence and machine learning tools, models, or third-party AI providers to assist with drafting, rewriting, structuring, summarizing, improving, tagging, or suggesting content and workflows.

6.1 No Accuracy Warranty

AI Output may be inaccurate, incomplete, misleading, outdated, biased, irrelevant, improperly phrased, unsuitable for your context, or inconsistent with current legal, platform, reputational, editorial, or commercial requirements.

6.2 No Suitability or Outcome Warranty

AI Output is provided for informational and drafting support purposes only. It may not reflect your actual facts, goals, audience, legal obligations, platform rules, brand standards, or business strategy. Linorida does not warrant that AI Output is correct, lawful, publishable, safe, non-infringing, or likely to achieve any expected result.

6.3 No Professional Advice

AI Output does not constitute legal, tax, accounting, compliance, investment, advertising, employment, PR, editorial, psychological, medical, or other professional advice.

6.4 Mandatory User Review

You must independently review, verify, edit, and approve all AI Output before storing, relying on, scheduling, publishing, sharing, or otherwise using it.

6.5 Use at Your Own Decision

Any use or non-use of AI Output is your sole decision and responsibility. Publishing, distributing, acting on, or relying on AI Output without adequate review is done at your own risk.

7. User Responsibility for Content, Instructions, Strategy, and Compliance

You are solely responsible for:

  1. all User Content;
  2. all content you create, upload, store, schedule, preview, publish, transmit, or distribute through the Service;
  3. all prompts, instructions, chat inputs, comments, settings, approvals, and publication choices submitted through the Service;
  4. all scheduling, timing, targeting, wording, formatting, links, tags, disclosures, and publication instructions;
  5. ensuring that your content complies with applicable laws, regulations, advertising rules, consumer protection rules, competition rules, platform rules, privacy and data protection laws, intellectual property rights, publicity rights, confidentiality obligations, and third-party rights;
  6. ensuring you have all rights, permissions, licenses, authorizations, and lawful bases necessary to use and publish the content;
  7. ensuring you have authority to connect and authorize use of any Connected Account;
  8. verifying the final version of every post, asset, text, image, caption, and scheduled publication before publication;
  9. all strategic, editorial, financial, legal, reputational, compliance, and commercial consequences of your actions and decisions; and
  10. all consequences arising from reliance on analytics, AI Output, automation, templates, timing suggestions, or other tool-assisted outputs.

Linorida acts only as a provider of software functionality and does not assume responsibility for your content strategy, marketing strategy, legal review, publication judgment, or business decisions.

8. User Backups, Records, Chat History, and Evidence Preservation

Unless expressly stated otherwise in a paid plan, order form, or separate written agreement, the Service is not an archival, record-retention, evidence-preservation, or long-term backup service.

You are solely responsible for:

  1. saving copies of your chats, prompts, instructions, drafts, approvals, exports, scheduled content, publication records, and communications;
  2. preserving any materials you may later wish to use as proof, documentation, or evidence;
  3. maintaining your own internal backup, compliance archive, or documentary trail where needed.

We may store, delete, rotate, compress, anonymize, summarize, or remove chats, drafts, logs, or historical materials in accordance with our product design, storage limits, retention rules, security policies, legal obligations, or operational needs.

We do not guarantee:

  1. permanent retention of any conversation, draft, prompt, approval, or history;
  2. recovery of deleted content;
  3. availability of prior versions;
  4. suitability of any in-product record for evidentiary use; or
  5. that any chat or communication history will be complete, exportable, or retained for any particular period.

The full account and data deletion process is described in Section 30 of these Terms.

9. Connected Accounts and Third-Party Platforms

The Service may allow you to connect or interact with Third-Party Platforms, including social networks, APIs, payment providers, cloud providers, AI providers, email providers, hosting providers, analytics tools, or identity providers.

You acknowledge and agree that:

  1. Third-Party Platforms operate under their own terms, conditions, policies, technical rules, and enforcement decisions;
  2. we do not control those Third-Party Platforms;
  3. those Third-Party Platforms may change, limit, suspend, block, reject, remove, rate-limit, or discontinue features, APIs, permissions, access methods, or integrations at any time;
  4. posting, publishing, visibility, ranking, moderation, account restrictions, bans, takedowns, reach, engagement, monetization, and algorithmic treatment are determined by the relevant Third-Party Platform, not by Linorida;
  5. we are not responsible for outages, failures, changes, suspensions, bans, removals, policy changes, enforcement actions, API deprecations, access withdrawals, re-authentication requirements, or data restrictions imposed by Third-Party Platforms; and
  6. features dependent on Third-Party Platforms may be modified, limited, suspended, degraded, or discontinued where required by technical, legal, commercial, or provider-side changes.

Your use of a Connected Account remains subject to the applicable Third-Party Platform''s own terms and policies.

9.1 LinkedIn Integration Disclosure

The Service integrates with LinkedIn (operated by LinkedIn Corporation, a subsidiary of Microsoft Corporation) to enable content publishing on your behalf. By connecting your LinkedIn account, you acknowledge and agree that:

  • Linorida requests the following LinkedIn API permissions (scopes): openid, profile, email, and w_member_social (which allows creating and publishing posts on your LinkedIn profile).
  • When you connect your LinkedIn account, an OAuth 2.0 access token and refresh token are securely stored by Linorida to act on your behalf. These tokens are encrypted at rest.
  • When you publish or schedule a post, Linorida transmits the following data to LinkedIn via the LinkedIn API: the text content of your post, any attached images, and your LinkedIn member identifier (person URN).
  • Your use of LinkedIn through the Service is also subject to the LinkedIn User Agreement (https://www.linkedin.com/legal/user-agreement) and LinkedIn API Terms of Use (https://legal.linkedin.com/api-terms-of-use).
  • LinkedIn may change, restrict, rate-limit, or revoke API access at any time, which may affect the Service''s ability to publish content on your behalf.
  • You may revoke Linorida''s access to your LinkedIn account at any time by disconnecting your LinkedIn account in the Service settings or by removing the application in your LinkedIn account settings (Settings > Data Privacy > Permitted Services).

9.2 Social Media Posting Consent

By connecting any social media account to the Service and using posting/scheduling features, you grant Linorida a limited permission to transmit content you have created, edited, previewed, and explicitly approved through the Service to the connected platforms.

You acknowledge and agree that:

  • You are exclusively responsible for the content, its legality, accuracy, non-infringement, and compliance with the terms of each connected platform.
  • Linorida does not review, moderate, or assume any liability for published content.
  • Any risks related to posting (including account restrictions, bans, algorithmic changes, or third-party claims) are borne solely by you.

This permission is granted per connected account and may be revoked by disconnecting the account or contacting support.

10. Publication and Scheduling Risk

Scheduling, preview, automation, reminders, and publishing functionality are convenience features only.

Linorida does not guarantee that:

  1. scheduled content will publish at a particular time or at all;
  2. content will be accepted by any Third-Party Platform;
  3. a failed or delayed publication will be retried successfully;
  4. a preview will exactly match third-party rendering;
  5. media, formatting, mentions, hashtags, links, layout, metadata, or platform presentation will remain unchanged after transmission; or
  6. content will remain visible after publication.

You are solely responsible for monitoring critical posts, campaigns, launches, deadlines, legal announcements, or business-sensitive publications and for having your own fallback procedures.

The Service must not be treated as your sole time-critical publishing safeguard.

11. Acceptable Use

You must not:

  1. use the Service in violation of law or third-party rights;
  2. use the Service to publish or facilitate unlawful, fraudulent, deceptive, infringing, defamatory, abusive, misleading, or unauthorized content;
  3. impersonate another person or entity;
  4. use the Service for spam, abusive automation, platform manipulation, or mass posting without appropriate review;
  5. attempt to bypass usage limits, security features, authentication measures, rate limits, or technical restrictions;
  6. reverse engineer, decompile, disassemble, scrape, crawl, mirror, frame, extract, benchmark for competitive purposes, or otherwise misuse the Service except to the limited extent non-waivable law permits;
  7. use bots, scripts, or automated means to access the Service outside permitted functionality;
  8. use the Service to build, train, support, or replicate a competing product through systematic extraction or copying;
  9. upload malware, malicious code, harmful files, or content designed to damage systems or interfere with operation;
  10. share credentials in unauthorized ways;
  11. access or attempt to access another user''s account or data without authorization; or
  12. use the Service in a manner that creates legal, technical, reputational, operational, or security risk for Linorida, other users, or Third-Party Platforms.

12. Fees, Billing, Auto-Renewal, and Plans

Access to paid features requires payment of the applicable fees shown at checkout, on the pricing page, in your plan, or in an order form.

Unless stated otherwise:

  1. fees are charged in advance;
  2. subscriptions renew automatically for successive billing periods;
  3. you authorize the applicable payment provider to charge your selected payment method on each renewal date;
  4. taxes, duties, and similar charges may apply unless expressly stated otherwise;
  5. you are responsible for accurate billing information and timely payment.

We may offer different plans, limits, features, credits, storage levels, user counts, or usage allowances, and those may vary by tier.

If payment fails, is declined, expires, is reversed, is charged back, or cannot be collected, we may suspend or limit access to paid features immediately.

13. Cancellation, Refunds, and Consumer Rights

You may cancel renewal at any time through your account settings or other method made available by us. Unless stated otherwise, cancellation stops future renewal and does not retroactively cancel the current billing period.

For Consumers in the European Union, including the Republic of Poland, we provide an easy cancellation function ("cancellation button" or "easy cancellation button") directly in your account settings. This function allows you to cancel your subscription in one click without needing to contact support or go through complicated procedures. The button is clearly labelled (e.g., "Cancel Subscription") and is always available in the account settings area. This complies with Directive (EU) 2023/2673 requirements effective from June 19, 2026.

Cancellation takes effect at the end of the current paid period (unless otherwise stated in the plan). We may offer a pro-rata refund for any unused portion of the period if provided by your plan or required under mandatory law.

Except where mandatory law requires otherwise:

  1. fees already paid are non-refundable;
  2. partial billing periods are not refunded;
  3. downgrades or cancellations take effect at the end of the current paid term; and
  4. unused features, unused credits, unused publication capacity, or unused time do not create a right to refund or compensation.

If you are a Consumer, any mandatory statutory rights that apply to you, including rights relating to withdrawal, non-conformity of digital services, price reduction, or termination under applicable law, remain unaffected.

Where permitted by law, and where you request immediate access to digital services before expiry of any applicable withdrawal period, we may request your express consent and acknowledgement at checkout or activation.

14. Changes to Plans, Prices, and Features

We may change plans, pricing, features, limits, or included functionality for valid reasons, including legal, regulatory, technical, commercial, product, security, operational, or provider-side reasons.

If a price change affects your future renewals, we will provide prior notice by email, in-product notice, or another reasonable method. The new price will apply no earlier than the next renewal date after such notice, unless mandatory law requires otherwise.

If you do not agree to the new price or a material adverse change to your paid plan, your remedy is to cancel renewal before the change takes effect.

15. Intellectual Property in the Service

As between you and Linorida, Linorida and its licensors retain all rights, title, and interest in and to the Service, including:

  1. software;
  2. code;
  3. architecture;
  4. interface;
  5. workflow design;
  6. databases;
  7. branding;
  8. documentation;
  9. templates;
  10. prompt structures;
  11. internal logic;
  12. design assets;
  13. know-how; and
  14. all related intellectual property rights.

No ownership rights are transferred to you.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the Service during your valid subscription term for your internal business or personal use, as applicable.

You may not copy, clone, resell, rent, sublicense, mirror, distribute, exploit, or create derivative competing services from the Service except as expressly permitted in writing by us or as required by non-waivable law.

16. Your Rights in User Content and License Granted to Us

As between you and Linorida, you retain your rights in User Content to the extent you lawfully own or control such rights.

You grant Linorida a limited, non-exclusive, worldwide, royalty-free license, for the duration necessary to provide the Service and for any additional retention period required by law or reasonably necessary for security, backup, dispute handling, or service integrity, to:

  1. host;
  2. store;
  3. reproduce;
  4. format;
  5. adapt technically;
  6. display;
  7. process;
  8. transmit; and
  9. otherwise use User Content

solely as necessary to:

  1. provide the Service;
  2. operate requested functionality;
  3. publish or transmit content in accordance with your instructions or approvals;
  4. maintain security and integrity;
  5. prevent abuse and fraud;
  6. troubleshoot;
  7. comply with law; and
  8. enforce these Terms.

We do not obtain ownership of your User Content under these Terms.

Upon full deletion of your Account the license granted for User Content terminates, except for anonymized data used solely for internal analytics and service improvement.

17. Feedback

If you provide suggestions, ideas, improvements, recommendations, comments, or feedback relating to the Service, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free right to use such feedback for product, service, and business purposes without restriction or compensation, provided that such use does not override your personal data rights under applicable law.

18. Service Availability, Maintenance, and Beta Features

The Service is provided as a hosted, evolving software service. We may update, modify, improve, replace, suspend, remove, or discontinue features at any time for valid reasons, including technical, legal, commercial, product, security, abuse-prevention, or provider-side reasons.

We do not guarantee uninterrupted or error-free operation.

The Service may be subject to:

  1. maintenance;
  2. downtime;
  3. outages;
  4. security events;
  5. bugs;
  6. defects;
  7. feature degradation;
  8. third-party interruptions; and
  9. compatibility changes.

Certain features may be labeled beta, experimental, preview, early access, or similar. Such features may be incomplete, unstable, withdrawn, or changed at any time and may be subject to additional limits or reduced support.

Unless expressly agreed in writing, Linorida does not provide any specific service level agreement or guaranteed uptime.

19. Security and Abuse Prevention

We may implement monitoring, filters, rate limits, authentication requirements, anti-abuse tools, moderation steps, fraud detection, and technical restrictions reasonably necessary to protect the Service, our users, and Third-Party Platforms.

We may investigate suspected misuse, fraud, infringement, unlawful activity, payment risk, security risk, or third-party complaints.

You agree to cooperate reasonably in any such investigation.

20. Privacy, Data Protection, and DPA

Our Privacy Policy explains how we process personal data for purposes such as account administration, billing, security, support, product analytics, fraud prevention, legal compliance, and related operational purposes.

Where applicable data protection law requires a data processing agreement for personal data processed by us solely on your documented behalf, the applicable Data Processing Agreement ("DPA") will apply.

Nothing in these Terms is intended to conclusively determine controller, processor, or joint controller roles contrary to applicable data protection law. Such roles depend on the actual circumstances of processing.

To the extent there is a conflict between these Terms and a valid DPA solely regarding Article 28-type processing obligations, the DPA will prevail for that processing.

Detailed description of the right to erasure, grace period and anonymization process is set out in Section 30 of these Terms.

21. Suspension and Termination

We may suspend, restrict, disable, or terminate all or part of your access to the Service, Connected Accounts, scheduled tasks, or features immediately if we reasonably believe that:

  1. you breached these Terms;
  2. your use creates legal, reputational, compliance, operational, fraud, security, abuse, infringement, or third-party platform risk;
  3. payment failed, was reversed, or is disputed;
  4. a Third-Party Platform or provider requires action;
  5. continued provision is unlawful, commercially impracticable, technically impracticable, or unsafe;
  6. your actions may harm the Service, our users, or our business; or
  7. we are required to do so by law, court order, regulator, provider, or security need.

Where reasonably appropriate, we may provide notice and an opportunity to cure, but we are not obliged to do so where immediate action is justified.

You may stop using the Service at any time and may cancel renewal as provided in these Terms.

Upon suspension or termination:

  1. your right to use the Service ends to the extent stated by us;
  2. scheduled publications may be cancelled or fail to run;
  3. access to Account data, drafts, histories, or exports may be limited;
  4. we may retain, delete, anonymize, or restrict access to data in accordance with applicable law, our retention rules, and operational needs;
  5. accrued fees remain due; and
  6. refund rights, if any, are governed only by these Terms, mandatory law, or an applicable written agreement.

22. Disclaimer of Warranties

Except as expressly set out in these Terms or required by mandatory law, the Service is provided on an as-available and as-evolving basis.

To the maximum extent permitted by law, Linorida disclaims warranties, representations, and guarantees that the Service:

  1. will be uninterrupted, secure, or error-free;
  2. will meet all of your expectations, needs, or purposes;
  3. will be compatible with all systems, devices, browsers, or third-party services;
  4. will produce any expected business, financial, audience, legal, or reputational outcome;
  5. will prevent bans, enforcement actions, or restrictions by Third-Party Platforms;
  6. will preserve all chats, drafts, or data indefinitely; or
  7. will ensure that any content is lawful, accurate, non-infringing, platform-compliant, or commercially effective.

Nothing in this Section limits any non-excludable rights or statutory remedies available under applicable law.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Linorida will not be liable for any:

  1. indirect, incidental, special, punitive, exemplary, or consequential losses or damages;
  2. loss of profit, revenue, business, contracts, opportunity, expected savings, goodwill, audience growth, reputation, or anticipated result;
  3. losses arising from your strategy, business decisions, legal decisions, content choices, scheduling choices, publication timing, approval choices, failure to review content, or failure to maintain backups;
  4. losses arising from your reliance on AI Output, analytics, recommendations, templates, scoring, timing suggestions, or automation;
  5. losses arising from outages, failures, bans, restrictions, algorithmic decisions, moderation decisions, policy changes, API changes, or access withdrawals by any Third-Party Platform;
  6. losses caused by your acts or omissions, your users, your contractors, your Connected Accounts, or third-party providers outside our reasonable control;
  7. reputational damage, visibility loss, reduced engagement, audience response, platform ranking effects, or lost business expectation caused by how content performs after publication; or
  8. loss, corruption, deletion, or unavailability of chats, drafts, instructions, records, logs, or content to the extent you failed to maintain your own copies or the event arose from third-party systems, security incidents outside our reasonable control, or justified retention/deletion rules.

To the maximum extent permitted by law, Linorida''s total aggregate liability arising out of or in connection with the Service, these Terms, or any related claim will not exceed:

  1. for paid users, the total amount paid by you to Linorida for the Service during the 12 months preceding the event giving rise to the claim; or
  2. for free-tier users, EUR 100.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

24. Indemnity for Business Users

If you are a Business User, you agree to defend, indemnify, and hold harmless Linorida, its affiliates, officers, directors, employees, contractors, and agents from and against third-party claims, demands, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:

  1. your User Content;
  2. your use of the Service;
  3. your breach of these Terms;
  4. your infringement of third-party rights;
  5. your unlawful advertising, publication, privacy, or compliance practices; or
  6. your misuse of Connected Accounts or Third-Party Platforms.

This Section does not apply to Consumers to the extent prohibited by applicable law.

25. Complaints and Claims Procedure

If you have a complaint about the Service, you may contact us at:

Email: team@linorida.com
Postal address: Legnicka 36 / 46, 53-674 Wroclaw, Poland

A complaint should include, where reasonably possible:

  1. your identifying details;
  2. the affected account;
  3. a description of the issue;
  4. relevant dates;
  5. supporting materials; and
  6. the remedy requested.

Before bringing a formal claim, you agree to first give us a reasonable opportunity to investigate and, where appropriate, address the issue. This does not limit any mandatory consumer right to seek legal or regulatory remedies.

26. Governing Law and Disputes

26.1 Business Users

If you are a Business User, these Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Poland, excluding conflict-of-law rules.

Subject to mandatory law, the courts of Warsaw, Poland shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms.

26.2 Consumers

If you are a Consumer residing in the EEA, this choice of law does not deprive you of any mandatory protections granted by the law of your country of habitual residence.

Any jurisdiction or venue rights that you have under mandatory consumer law remain unaffected.

27. Changes to These Terms

We may amend these Terms for valid reasons, including legal, regulatory, technical, security, product, operational, or commercial reasons.

If a change materially adversely affects your rights or obligations, we will provide prior notice by email, in-product notice, or another reasonable method.

The updated Terms take effect on the effective date stated in the updated version. If you do not agree to a material change, you should stop using the Service and cancel renewal before the change takes effect.

28. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

Our failure to enforce any provision is not a waiver of that provision or any other right.

You may not assign or transfer these Terms without our prior written consent, except where mandatory law provides otherwise. We may assign these Terms in connection with a merger, acquisition, restructuring, asset sale, or transfer of the Service.

These Terms, together with any applicable Order Form, Privacy Policy, DPA, and any additional terms expressly incorporated by reference, form the entire agreement between you and Linorida regarding the Service.

In the event of conflict:

  1. an Order Form prevails over these Terms for the subject matter it expressly covers;
  2. a DPA prevails over these Terms solely for data processing matters it expressly governs;
  3. mandatory law prevails over all contractual wording to the extent required.

29. Contact

For legal notices and questions regarding these Terms, please contact:

efixity Maksym Rachipa
Legnicka 36 / 46
53-674 Wroclaw, Poland
Email: team@linorida.com

30. Right to Erasure and Data Deletion Process (Right to be Forgotten)

You have the right to request deletion of your personal data in accordance with Article 17 of the GDPR ("right to be forgotten").

Deletion Process:

  1. You may submit a deletion request via your account settings ("Delete my account permanently") or by emailing our support address listed in Section 29.
  2. Upon confirmation of your identity and request, we immediately apply soft deletion: the account becomes inaccessible, all associated data is hidden from the user interface, and API/logical access is blocked.
  3. We provide a 30-day grace period (quarantine period), during which:
    • You may cancel the deletion request at any time;
    • You may download a complete export of your data (in JSON and/or ZIP format, including chats, drafts, prompts, scheduled content, etc.);
    • Data remains stored in an isolated, non-accessible mode solely for potential restoration at your explicit request.
  4. After expiration of the 30-day grace period, we perform full and irreversible hard deletion of all your personal data from active production databases, secondary systems, connected third-party services (where technically possible), and backups (subject to technical backup retention of up to 40 days for system security, disaster recovery, and legal compliance purposes).
  5. Immediately prior to hard deletion, we perform true anonymization (irreversible anonymization using techniques such as hashing with per-user salt, removal of all direct and indirect identifiers) of certain aggregated, non-personal usage metrics for internal analytics purposes only. Examples include: registration date (month/year), total number of posts/drafts created, general behavioral patterns (e.g., frequency of AI usage, common prompt types, churn indicators from optional exit survey), without any possibility of re-identification. These anonymized datasets no longer constitute personal data under GDPR and may be retained indefinitely for product improvement, bug fixing, and service optimization on the basis of our legitimate interest (legitimate interest assessment performed and documented).

We respond to erasure requests without undue delay and in any event within one month of receipt (extendable to three months for complex cases, with written notification to you explaining the reasons).

A request for erasure does not affect our obligations to retain certain data where required by law (e.g., accounting records, tax documents, payment logs for fraud prevention).

For a full overview of categories of personal data processed, purposes, retention periods, legal bases, and your other data subject rights, please refer to our Privacy Policy.